What do I do if a required vaccine dose is not found in my vaccine history query?

In the event that a required vaccine dose was not found in the state registry, you will have the option to add supporting documentation for manual validation. 

How do I manually upload my vaccine documentation?

1. In your TrackMy homepage, go to the Vaccines tile.
2. Click Add a Dose in the top-right corner.
3. Select the check box for the vaccine type(s) you are adding and click Continue.
4. Set the number of individual doses you are adding for each vaccine type and click Continue.
5. For each vaccine dose, enter your First Name, Last Name, Dose Date, and the state in which you received the vaccine dose.
• If self-reporting a COVID-19 vaccination, enter the manufacturer. Review your immunization documentation carefully to report the correct vaccine type from your manufacturer.
6. Upload your immunization documentation. The uploaded document must display your name, date of birth, vaccine type and dose date for validation. Upload an image for each dose.
7. (If applicable) Select the check box to consent to sharing your vaccine dose with TrackMy Solutions and click Submit.